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Help for families, carers & supporters

We’re here to help.

If you have just started to care for someone, or you are needing help in supporting someone who is experiencing mental health and/or alcohol and other drug-related challenges, we know you will have many things to do and to think about. We also know it can feel overwhelming.

But it’s OK! You are not alone. There are people and organisations ready to help you, and other carers who understand the challenges you are facing and can provide a listening ear and support.

Take a deep breath and take one step at a time.

I need to speak to someone now.

OK. We’re here to help.

Firstly, if you are in an emergency situation and are worried about your safety, or someone else’s…

  Triple Zero (000)

Emergency 24/7 help now!
You or someone else is in danger.

  1300 094 187

Barwon Health offers 24/7 help, information or referral via our Mental Health, Alcohol and Drugs Services triage.

Carer Gateway

  1800 422 737 

24/7 service for carers needing to access in-home respite in the event of an emergency.

Visiting hours

To find out about visiting someone receiving treatment for mental health, drug, and/or alcohol inpatient services at Barwon Health, please contact the relevant service directly, as visiting hours can change.

Last Modified: Tuesday, 22 November 2022